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  1. Home
  2. FAQ

Frequently Asked Questions (FAQ)

Can the measurement schedule be changed after it has been configured?
Yes. After the initial setup you can modify the schedules through the mobile app. It's necessary to be close to WEG Motor Scan to make configuration changes.
How do I find a nearby sensor?

Using the mobile app, it is possible to view the WEG Motor Scan sensors within the range of the smartphone or tablet Bluetooth on a list of nearby sensors. If it is a new, unconfigured or reset sensor, it will not appear on the nearby sensors screen. This sensor must be configured again by selecting the option "New Device" – "Select" – "Configure" in order to appear in the list of nearby sensors.

What is the maximum distance to synchronize the mobile app with the WEG Motor Scan?

The WEG Motor Scan can be synchronized with the mobile app at approximately 10 meters or via gateway at approximately 30 meters. This is just a reference value, which may vary depending on the environment where the WEG Motor Scan and Gateway are installed.

Is it possible to view plant and motor information via mobile app?

No. Through the App you will view the data of the last vibration and temperature readings. Using the “Advanced Measurements” button, in addition to the temperature and global 3-axis vibration, the user can view the vibration and speed spectrums.

When synchronizing with the WEG Motor Scan, does the smartphone need internet access?

No. The WEG Motor Scan application was developed to operate in environments without internet access. Measurements acquired by the smartphone or tablet during synchronization are stored and sent to the MFM software when the mobile device has internet access.

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WEG GROUP AFRICA (PTY) LTD
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